First, please check the ports on both the external drive case and the Mac. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. How to fix external hard drive not recognized? Don't worry, in this guide we will show you the best solution to fix the hard drive not recognized problem. While the external hard drive connected to the Windows computer or Mac, and the device did not show up.
If the drive shows up on some and not others, you will need to get a power booster cable from Tech Support. Make sure your laptop is plugged in, itself. Try the drive on other computers to see if it shows up. Besides, you can learn how to access the contents on WD My Passport that's not showing up on Mac Desktop/Finder/Disk Utility. Summary: Is your external drive WD My Passport not showing up on your Mac? Here's how to format a drive to be used on Mac, or repair a corrupted external hard drive.
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